RMA
R.M.A. (Return Merchandise Authorization)
In order to return items from a recent order, please follow the following steps:
1. Login to Your Account and go to “Order History”
2. On the right side of each order you will see a button called “R.M.A.”, click on this button. You will see a list of items that can be returned.
3. Select the items that you would like to return and select the reason for the return. Also, please give us a description of the issue you are having.
4. After you submit your R.M.A, please wait for the request to be approved.
5. Once approved, you will receive an E-mail with all the information for the return.
You can check the status of your R.M.A. by going into Your Account and selecting the option “R.M.A. History”.
1. Login to Your Account and go to “Order History”
2. On the right side of each order you will see a button called “R.M.A.”, click on this button. You will see a list of items that can be returned.
3. Select the items that you would like to return and select the reason for the return. Also, please give us a description of the issue you are having.
4. After you submit your R.M.A, please wait for the request to be approved.
5. Once approved, you will receive an E-mail with all the information for the return.
You can check the status of your R.M.A. by going into Your Account and selecting the option “R.M.A. History”.